Caskey Improves Mail Tracking with Proprietary App

Posted on November 1st, 2014

Caskey Group Mailing List ServicesHave you ever sent a mailing and wondered when it arrived at the customer’s address?  There are tools available to get those answers, but Caskey Group believed there had to be a less expensive, more thorough, and easier-for-our-clients-to-use solution.

Caskey Group developed IMb Track, its own proprietary tracking application that allows clients to follow their bulk mailings through the postal process by customer name.  Details include:

  • Which pieces of mail were scanned at each U.S. Postal Service facility
  • The number of days it took for mail to be delivered
  • Exactly which addressee’s mail was delivered or not

Other IMb Track benefits include:

  • Checking mail status 24/7 via secure web access
  • Receiving automated emails each time the mail status is updated
  • Viewing a personal dashboard providing unique measurability functions, including graphs and charts
  • Increasing confidence in the direct mail process by knowing WHEN your mail is delivered
  • Reducing tracking costs
Share Button

Partnership

We have a good partnership going here. I would recommend you as strongly as possible!

Senior Community Client, Pennsylvania

Successful Delivery

Thanks, Caskey. Our customer was very happy and appreciated your ability to get the signs delivered on campus so quickly.

Construction Client, Pennsylvania

Just in Time

THANK YOU! You guys rock! I really appreciate the quick turnaround.

Restaurant Client, Maryland

Looking Great

Signs arrived, they look great – thank you thank you!

Private School Client, District of Columbia

Quality Work

Your team really looks out for us and is mindful of our budget situation. We appreciate the quality of your work and your attention to it.

Healthcare Client, Maryland

Positive Response

Samples arrived today. Nice work and quality. We have had a positive response from the people who received the card. Thank you for your work on this. I appreciate you working to meet the (moving) deadline on when we wanted this to drop.

Private School Client, District of Columbia

We have THE BEST Caskey Rep

I want you to know you have an exceptional representative! He is to be commended for his outstanding work on our Gala package. (His) remarkable problem-solving abilities are rare and very much appreciated. His attention to detail helped our work move smoothly in our tight timeframe. We look forward to a long and successful relationship!

Foundation Client, District of Columbia

You are a Blessing

I can’t thank you enough for your one-on-one attention with this project. I truly appreciate it. The cards are beautiful. I can’t believe you you were able to get them out two days early for us. You are a blessing.

Camp & Retreat Center Client, Pennsylvania

Customer Service Star

I just wanted to send a note in regards to our customer service rep. She is a treasure! She knows what I need and want before I do most of the time.

Retail Client, Pennsylvania

You have been instrumental…

Thank you so much for all of the extra effort, work, and overtime you put in last Friday night. You went above and beyond. I am so grateful for everything you did for us. It means a lot. You have been instrumental in helping us produce a great product!

Private School Client, Maryland

View All | Submit a Testimonial