Caskey Improves Mail Tracking with Proprietary App

Posted on November 1st, 2014

Caskey Group Mailing List ServicesHave you ever sent a mailing and wondered when it arrived at the customer’s address?  There are tools available to get those answers, but Caskey Group believed there had to be a less expensive, more thorough, and easier-for-our-clients-to-use solution.

Caskey Group developed IMb Track, its own proprietary tracking application that allows clients to follow their bulk mailings through the postal process by customer name.  Details include:

  • Which pieces of mail were scanned at each U.S. Postal Service facility
  • The number of days it took for mail to be delivered
  • Exactly which addressee’s mail was delivered or not

Other IMb Track benefits include:

  • Checking mail status 24/7 via secure web access
  • Receiving automated emails each time the mail status is updated
  • Viewing a personal dashboard providing unique measurability functions, including graphs and charts
  • Increasing confidence in the direct mail process by knowing WHEN your mail is delivered
  • Reducing tracking costs
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Customer Service

Thanks for your terrific team. Our customer service rep has been terrific – responsive, friendly, professional…and patient when we’ve made zillions of changes.

Private School Client, Maryland

This is Great!

I am so impressed. It is not often that I meet someone with ideas AND with the clarity of execution.

Senior Living Client, Pennsylvania

Happy that Caskey is on my team!

The Caskey team created magic that will DEFINITELY make a difference for my client. I am proud to have Caskey on my team!

Marketing Client, Pennsylvania

Beautiful Programs

The concert programs look GREAT! Thanks to everyone involved in its production.

Performing Arts Client, Pennsylvania

Flipping for your Flipbook Technology

I further discussed your flipbook tool with our IT team and it looks promising. We did a sample test this morning. I am very excited!

Non-profit Client, District of Columbia

You are a Blessing

I can’t thank you enough for your one-on-one attention with this project. I truly appreciate it. The cards are beautiful. I can’t believe you you were able to get them out two days early for us. You are a blessing.

Camp & Retreat Center Client, Pennsylvania

Love your calendars

I have been ordering calendars for years. They are always so nice! Thank you for the great prices and awesome merchandise!!

Retail Client, Pennsylvania

Quality

Thanks again for turning this around so quickly and we are very happy with your quality.

Banking Client, Pennsylvania

Customer Service Star

I just wanted to send a note in regards to our customer service rep. She is a treasure! She knows what I need and want before I do most of the time.

Retail Client, Pennsylvania

Nice Work

First of all, let me say you do really nice work! You’ve been able to take my vision to the level I was unable to accomplish with my limited resources and skills. Thank you!

Manufacturing Client, Pennsylvania

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